Privacy Notice

Btperformance

Version 1.0 · Last updated: August 19, 2026

1. Introduction

This Privacy Notice explains how Btperformance collects, uses and protects personal information when you use the Btperformance website and services.

This notice applies to information collected through account registration, account management, service requests, payments, customer support and related platform activities.

2. Personal Data We Collect

Depending on how you use the platform, we may collect the following information:

Company name, profile name, first name, last name, email address, mobile phone number, address, city, country, VAT number, currency, language preference and WinOLS number.

We may also process account information, email verification information, credit and token balances, service and file request information, transaction information and technical information associated with the use of the platform.

3. How We Use Personal Data

Personal data may be used to:

• Create and manage user accounts. • Verify email addresses and secure accounts. • Provide requested services. • Process payments and transactions. • Manage credits and tokens. • Process file and service requests. • Provide customer support. • Maintain platform security and prevent fraud or abuse. • Comply with applicable legal obligations.

4. Email Communications

We may send service-related emails that are necessary to operate your account, including email verification, account notifications, transaction-related messages and information about requested services.

Commercial communications such as promotions and offers are handled separately and may be sent where the required consent has been provided.

5. Payment Information

Payments may be processed through third-party payment service providers made available on the platform.

Payment service providers may process payment information in accordance with their own privacy policies and applicable legal requirements.

6. Third-Party Service Providers

Btperformance may use third-party service providers where necessary to operate the platform and provide its services.

These services may include payment processing, email delivery, security and infrastructure services.

7. Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction.

No internet-based system can be guaranteed to be completely secure.

8. Data Retention

Personal data is retained for as long as necessary to provide the relevant services, manage the user account, comply with legal obligations and protect the legitimate interests of the platform.

9. Your Rights

Depending on applicable data protection law, you may have rights regarding your personal data, including rights to request information about processing, correction of inaccurate information, deletion where legally permitted, and other applicable rights.

10. Changes to This Notice

This Privacy Notice may be updated from time to time to reflect changes in our services, legal requirements or data processing practices.

11. Contact

If you have questions about this Privacy Notice or the processing of your personal data, please contact Btperformance through the contact information provided on the website.